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XFER Blog

XFER Blog

XFER has been serving the Livonia area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Adobe Reader X: The Best PDF Reader for Mobile Platforms

Over the past two decades, the Portable Document Format (PDF), developed by Adobe Systems, has become the industry standard for clean and secure documents. There are many PDF-viewing applications available across the various app markets. However, you can't go wrong with Adobe's sleek-looking and versatile PDF reader, Adobe Reader X.

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Windows 7, Your Days are Numbered

The week before the launch of Microsoft's Windows 8, Reuters reported that many businesses view the launch as a non-event. Corporations are generally slow to adopt new systems, taking 12-18 months to first test a new platform before implementing it. Many businesses do not see any additional business functionality with Windows 8, and write it off as a consumer product.

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Weekly Tip: Take Screenshots to Communicate Support Issues

Have you ever been working on your computer when suddenly a wild error appears? If you need to better explain your problem to tech support, snapping a quick screenshot can be super effective.

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Finding Savings in Your Underutilized Servers Part 2

Nowadays, when someone mentions the cloud there is a 50/50 chance they are talking about the amorphous brumes in the sky. Many times what they refer to is the internet cloud. The concept has taken off exponentially over the past couple years and now is available to everyone. There are dozens of services dedicated to secure cloud-based file sharing and backup. Outlined below are three of the most well-known options currently available their similarities and their differences.

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Calculate Your Downtime

Does it sometimes feel that business is going well, yet your bottom line is taking a hit? If time is money, then downtime is anti-money, and downtime may be your biggest budget buster. To help you determine exactly how much your IT downtime is costing you, we have two mathematical formulas you can apply to your business.

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The 3 Flavors of Windows 8

October 26th is the launch of Microsoft's new OS, Windows 8, and the world seems disoriented at the dramatic overhaul of a traditionally predictable product. To make things a bit more confusing, there are actually 3 different versions of Windows 8 being released. You should know the differences between each one before purchasing your next Windows operating system.

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Finding Savings in Your Underutilized Servers, Part 1

Most companies will look at ways to save by spending less on products and services, like downgrading to store brand cola when budgeting. These cuts are never popular and have been known to incite office mutinies, "Dr. Thunder, are you kidding me?" Before you deprive employees of premium products, first take a look inside your server, it may be full of savings!

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Increase Security with Multi-Factor Identification

Using a strong password with complex combinations of letters and numbers will go a long way in protecting your account, but passwords provide only one level of protection against hackers. Additional levels of security can be added with multi-factor authentication. This is the best protection available for your internet accounts, and major technology companies have recently made this a reality for the public.

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File Sharing Options to Consider


It's the information age. If you are always on the go, or you work as a member of a team, it helps if your work is accessible remotely. The ability to have relevant files on hand is nice and at times can be essential to the welfare of your business. Below are a few cloud-based options that could offer you or your company a solution for your remote file access needs.

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3 Handy Tools to Remember Your Passwords, Part 2

Last time, we spoke about password security, we went over the importance of using strong passwords to avoid identity theft. In part two, we will discuss three easy password solutions that can help you manage all of your different passwords.

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Troubleshooting a Wet Cell Phone

Stories about smartphones getting wet usually have a funny twist to them, unless it is your own device, in which case the story is comparable to a Shakespearean tragedy. Whether your toddler threw your iPhone in the toilet, or your Galaxy S3 took up swimming, there are a few tricks you can try before dropping cash on a new device.

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Stow and Move your Gadgets with GRID-IT

Need a handy way to pack and migrate all of your cables, peripherals, and other must-have devices when traveling? Check out the GRID-IT system - designed to keep your stuff organized and held in place.
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Password Vulnerability and Security, Part 1

A weak password makes identity theft easy for hackers. You would never paint your social security number on the side of a truck and drive around town, but if your password is shared, left out in the open, and used on multiple sites, then you might as well ride shotgun with the Lifelock CEO (his SSN has been stolen 13 times).

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Know These 4 Intruders that Threaten your Business

In order to best serve their clients, companies need to have a comprehensive program in place to help them defend their systems from malware attacks on their company's infrastructure. These attacks can have a devastating effect on a business's continuity, so having an appreciation for exactly what types of adversaries your company is up against is important. There are several types of potential intruders that you should be aware of.

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The Quest for the Paperless Office

Ever since the first microfilm machine was rolled off the line 100 years ago, mankind has been striving to achieve the paperless office. If you are too young to remember using microfilm, think of an arcade cabinet, except, instead of Mortal Kombat, documents battle it out over a projected screen. Thankfully, we have come a long way in 100 years.

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VoIP, More Features and New Possibilities

If you are reading this, then you obviously have an internet connection. Most internet users browse websites, check emails, and perhaps play a game or two, but if these activities are the extent of your internet usage, then you are missing out on a powerful, cost-effective tool called VoIP that uses the internet to entirely replace your old phone system.

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The Fall of the Mighty Fax Machine

If Back to the Future's Marty McFly time traveled to the modern office, he would probably feel a little disoriented. He would see employees squinting at little televisions, mobile devices right out of Star Trek, and no rows of file cabinets. Then Marty would notice a fax machine and feel right at home, because fax machines have been around forever.

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Pirates Ahead, Be Ye Warned!

"Ahoy ye swabbies! We be takin' heavy damage on the starboard side! Brace ye-selves for impact! Arrrr!" That is pirate talk for "Hello fellow co-worker. Our CRM tools crashed again and IT needs to reboot the server." September 19th is Talk like a Pirate Day!

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5 Email Threats You Must Know

If only spam were true. You would have thousands in unclaimed money, cute singles would be lining up to meet you, and there would be a magic pill that would revolutionize your personal life. Some spam is so ridiculous they are instantly deleted, others are more subtle and dangerous. Here are some threats to watch out for before you open that unsolicited email.

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Is the Apple iPhone 5 Built for Business?

September 21st is the official launch date for Apple's iPhone 5. In typical Apple hype, they officially released the specs one week before launch, putting an end to wild rumors throughout the technology community. If you are an Apple aficionado, upgrading to the iPhone 5 will be a knee-jerk reaction, but if you find yourself on the fence then check out what's new.

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