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XFER Blog

XFER Blog

XFER has been serving the Livonia area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Is Email Actually More Trouble than It’s Worth?

Is Email Actually More Trouble than It’s Worth?

If there is any solution that is a constant across businesses, it would have to be the use of email. This also means that the risk of threats coming in through an email solution is also present in businesses of every shape and size. How is this shaping our approach to security now, and how will this shift in the future?

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The Major Points of A Secure Email Solution

The Major Points of A Secure Email Solution

It’s not out of the ordinary for employees to not know the best practices surrounding email management, but it’s something that any self-respecting employer needs to consider. How are your employees using their email, and are they putting your organization at risk? The best way to address these issues is taking a two-pronged approach involving training employees on proper best practices, as well as taking technical measures to keep the risk of a breach to a minimum.

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Communicate Better with a Cloud-Based Unified Solution

Communicate Better with a Cloud-Based Unified Solution

At first glance, the way your organization handles communication in-house might not be the first place your business looks to make money. Still, the point stands that a business that communicates better, functions better; and, when a business is functioning properly, it can work harder to make more money. If your organization isn’t utilizing a unified communications solution yet, you should be.

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Tip of the Week: Creating Canned Responses in Gmail

Tip of the Week: Creating Canned Responses in Gmail

If you’re like most business users, you rely on email quite a bit to stay apprised of what is going on, as do most of the people you are likely in communication with. As such, you most likely understand that, while most emails require some kind of response or confirmation of receipt, not all of these messages require a heartfelt message. This is where Gmail’s Canned Responses come in handy.

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Tip of the Week: How to Avoid Spam Emails

Tip of the Week: How to Avoid Spam Emails

Would you just give your bank account information to anyone who called you up and asked for it? Probably not. For the same reason, you wouldn’t just download attachments from your email messages without a second thought. This can be a dangerous practice, as some of the most common threats nowadays spread themselves via unwanted email attachments. It’s important that you can identify when it’s the right time to download an attachment, and when it’s best to just leave it be without exposing your business to unnecessary risk.

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You Can Benefit from Unified Communications

You Can Benefit from Unified Communications

Without communication, would your business be able to function as intended, or would it fall apart? Often times the only thing holding together a project are the links between all of the pieces of it--your employees--each working on various individual parts of its implementation. This is where communication comes in. A unified communications solution is the best way to keep your organization together at all times, whether in the office or not.

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Tip of the Week: Sync Your Inboxes with IMAP

Tip of the Week: Sync Your Inboxes with IMAP

How many emails do you send on a daily basis? You use it so frequently that you might not second-guess how it actually works. Depending on the way your business uses email, you might be able to optimize the way that it works for your mobile devices. There are two types of protocol that work to varying degrees for your email solution.

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Managing Your Business’ Communications

Managing Your Business’ Communications

With business communications, there is no room for complications that could work to completely derail your organization. Do you know the best way to take full advantage of your business’ communication solutions, and which technologies can help you facilitate this level of productivity? This month we take at some of the most utilized business communications tools and ways to leverage them properly.

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Tip of the Week: How to Write a Better Email

Tip of the Week: How to Write a Better Email

Writing an email is one of the most prevalent methods of communication in the business world, but it’s not as easy as you might think. There are considerable details and intricacies to mastering this art, and we’re here to help. By the end of this blog article, you’ll be armed with five tips to write the most effective email that you can.

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What Plans Does Your Organization Have for Communications?

What Plans Does Your Organization Have for Communications?

Over the past few decades, technology has drastically changed the way businesses of all sizes and industries communicate. In fact, there is a direct correlation between the way a business communicates and its overall success. The majority of customers, as well as their employees, demand that the modern business find avenues of sharing information that are as close to instantaneous as possible.

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Someone’s Trying To Phish You… Do You Play Along?

Someone’s Trying To Phish You… Do You Play Along?

Phishing scams have been popping up for years--their most infamous attack vector has even become a punchline: some long-lost relative stuck in a far-off country suddenly reaches out, offering riches, but only if so-much money is provided first. People from all walks of life have been duped by these scams, and while not all of them are this transparent, most are pretty easy to spot.

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Tip of the Week: Using Shortcuts Can Improve Your Microsoft Outlook Experience

Tip of the Week: Using Shortcuts Can Improve Your Microsoft Outlook Experience

Microsoft Outlook is a great tool that can help your business stay in touch with clients and vendors, as well as stay updated regarding your internal operations. However, did you know that you probably aren’t using Outlook to the best of its abilities? We’ll walk you through some of the easiest ways to help you take even greater advantage of Microsoft Outlook for your organization: keyboard shortcuts.

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3 Time-Saving Benefits to Outsourced Email Management

3 Time-Saving Benefits to Outsourced Email Management

You don’t have time to worry about managing your email solution, but it’s still a vital aspect of your business’s operations. You never know when someone will fall for a spam message, and you certainly can’t look over the shoulders of each employee to make sure they don’t. What’s the busy business owner to do? How can you get quality email management without it eating up too much time and effort on your part?

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Tip of the Week: Improve Email Open Rates With an Attention-Grabbing Title

Tip of the Week: Improve Email Open Rates With an Attention-Grabbing Title

It’s safe to say that nobody enjoys their email inbox getting clogged with messages. Unfortunately, communicating by email is a standard part of doing business. Of course, in order for these emails to communicate their message, they must first pique the interest of the recipient enough to be opened. Here is a guide to crafting email subject lines that get readers to open them.

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There’s No Good Reason Why Managing Your Email Should Be a Hassle

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Your business is no-doubt reliant on your email solution as a critical communications component. Without it, your organization’s operations could be significantly hampered, forcing you to improvise in order to reach out to internal and external parties. As an important part of any business’s communications, it’s crucial that your email solution is as efficient as possible, but managing an email server can be challenging for the average business owner.

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Tip of the Week: 4 Common Email Mistakes and How to Avoid Them

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Email is a staple in offices around the world, but many organizations are finding it easier than ever to make simple mistakes that can be easily avoided with proper training procedures. It’s a best practice to ensure that your team is adequately trained on how to efficiently use your chosen email client to its maximum potential. Here are four of the most common email mistakes that the average employee can make, and how they can easily be avoided in the future.

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How to Block and Unsubscribe from Users with Gmail’s New Features

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We all know how annoying spam and unwanted emails can be when you’re trying to navigate your inbox. While a quality spam filter can go a long way toward eliminating these irritating time-wasters, Gmail now has a feature that lets you dodge some of this pain. With the ability to block selected users and unsubscribe from email campaigns, you can reclaim plenty of time that you might have been wasting weeding out your inbox.

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Your Inbox Needs a Sheriff with a Strike Plan

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Spam emails often contain viruses leading to any number of potentially threatening situations for your company’s network. Therefore, it’s essential that your network has a security solution in place that acts as a sort of virtual sheriff, blocking malicious messages from accessing your network, while granting passage to the good guys.

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This Windows 10 Email Scam Isn’t The Upgrade You’re Looking For

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For those of you who don’t yet have Windows 10, don’t panic. It’s not going anywhere, and you’ll get it soon enough. In the meantime, it’s important that you don’t get impatient and hastily open suspicious emails containing what appears to be a launcher for your Windows 10 download. Hackers are using ransomware to extort money from unsuspecting users who just want their new operating system already.

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Experts Believe Email Will Soon Meet Its End

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With email being such a prevalent tool used in the modern office, it might seem silly to think that in just a few short years, email might not be as relevant as it used to be. However, many professionals believe that email is limping along on its last leg, waiting to be put out of its misery by a new solution. Will email be around for much longer? Should the average business prepare for a world without it?

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