XFER Blog

Voice over Internet Protocol, or VoIP, is a voice communication solution that’s grown exceedingly popular in the workplace environment. One of the reasons it’s preferred is that it cuts costs on your cable bill, and allows for maximum mobility. Unfortunately, even a solution as reliable as VoIP can have a few minor kinks that will need troubleshooting. Here are two ways your business can optimize your VoIP solution.

Using email to conduct important business always starts with the best intentions – saving everyone time. Just think back to the last time you used email to solve a significant business issue or answer detailed questions from an important customer.

But sometimes email creates a disaster of miscommunication. Tone, intonation, and emotion get lost in translation. Messages and ideas are misunderstood. Nothing really gets accomplished.

So, what's your obvious next step when email isn't working?
 

Many countries around the world have access to the Internet, but have you stopped to consider how this service is deployed and connected to countries on different continents? Well, this is only made possible by the countless miles of wire laid beneath the surface of the ocean, all around the world. In fact, it’s somewhat unnerving to think that international communications depend on the structural integrity of cables submerged at the bottom of the sea.

Does your office take advantage of unified communications solutions to communicate efficiently within the workplace? If your employees aren’t taking advantage of the mission-critical communication applications your business provides for them, not only will it be frustrating to contact them, but it might also cause miscommunication; a common cause for error. Regardless the size of your workforce, your business can benefit from a unified communications solution.

There seems to be some confusion in the workplace regarding the privacy of digital communications made over a company network. Can an employer read an employee email or record a phone call without employee consent? Is instant messaging a safe place for employees to complain about their jobs? The answer to these questions may surprise workers and business owners alike.

When dealing with a large infrastructure, like that found within your business, it’s important to be clear and concise. This is especially true when it comes to your IT department, as miscommunications can lead to lost work or even fatal issues. If a problem does arise, you want to make sure that they are available to take care of it. In order to keep your issues to a minimum, it’s a good idea to plan out your IT communications systems and stick to them at all times.