XFER Blog

Communication is a critical part of your business’ operations, but how can you ensure that you’re not holding your business back by failing to consider modern solutions to age-old problems? While your telephone system likely gets the job done, you shouldn’t let complacency keep you from striving for improvement. For telephony solutions, you can consider leaving behind your service provider and investing in a digital solution called Voice over Internet Protocol, or VoIP.

Business owners and managers are always looking to save a buck. Since the cost of doing business continues to climb, looking to the cloud for their business-critical applications is one way to spread computing costs out over time. The cloud offers several solutions to help the modern business keep their costs down, and nowhere can these costs be mitigated more than with a business’ communications.

The office telephone has been a staple in the business environment for generations, but the extent that each organization uses their telephone will vary. Factors like the number of users, telephone handsets, and wiring required will influence how much use you get from your telephone solution. However, these questions don’t have to be as difficult to ask if you consider the many benefits of a hosted phone system.

Conference calling has evolved with the years, and it’s a crucial service that’s needed by modern businesses. You probably find yourself in more meetings than you’d like to be in, but compared to the days before Voice over Internet Protocol existed, you have it pretty easy nowadays. In fact, VoIP is such a great tool that every business should look into its advantages.

Voice over Internet Protocol, or VoIP, is a voice communication solution that’s grown exceedingly popular in the workplace environment. One of the reasons it’s preferred is that it cuts costs on your cable bill, and allows for maximum mobility. Unfortunately, even a solution as reliable as VoIP can have a few minor kinks that will need troubleshooting. Here are two ways your business can optimize your VoIP solution.

We are experiencing a technological “revolution” of sorts when it comes to mobile devices.  The use of mobile technology for internet connectivity has rapidly begun to replace PCs, laptops and tablets in both our personal and professional lives.  Our ability to carry this device wherever, whenever has created a convenience to which we’ve become quite accustomed. The ease-of-use and functionality of personal Smartphones has now become a major player in many industries for field workers, remote employees and other job functions; enabling us to reduce costs, improve customer service and increase employee productivity.

Using email to conduct important business always starts with the best intentions – saving everyone time. Just think back to the last time you used email to solve a significant business issue or answer detailed questions from an important customer.

But sometimes email creates a disaster of miscommunication. Tone, intonation, and emotion get lost in translation. Messages and ideas are misunderstood. Nothing really gets accomplished.

So, what's your obvious next step when email isn't working?
 

Take a moment to look at your desk telephone and contemplate its usefulness. When was the last time you used it for day-to-day operations? Do you even use it anymore, or do you rely on more recent communications solutions like Voice over Internet Protocol, and the smartphone? Some might argue that the telephone is an antiquated technology for the modern office, but recent studies show that despite its disadvantages, it still has an edge in the office environment.