XFER Blog

When the Internet goes down in the modern office, chaos ensues. The only way to subdue the panicked masses is to provide answers and to resolve the issue, ASAP. If you happen to find yourself in such an Internet-less predicament, then be sure to follow these three troubleshooting tips.

After our last article, you should now have a strategy in place for your move to a cloud-based phone system and should have managed to get all the right stakeholders involved. But now you have to execute that plan.
Fair warning: this is where some companies get stuck. A plan is one thing, but the ability to execute said plan is another entirely. Without the right tools and people, you can find yourself unable to properly and successfully transition to a cloud-based phone system.

Businesses that take advantage of outsourced IT are successfully able to cut costs on their IT budget, but did you know that there are several other benefits that can be taken advantage of by integrating outsourced IT? For instance, outsourcing IT gives you access to several skilled individuals, all with different skillsets, that your IT budget might not normally support.

Fifteen years ago, a simple oversight in technology development caused worldwide panic. The crisis was Y2K, and the fear was that, on New Year's Eve, computers would reset to 1900 instead of 2000, causing all technology to fail. Thankfully, New Years Eve came and went without incident and people got worked up over nothing. You've heard story, but you may not have heard about all the work IT companies did to save the day!

If you think you are not up to date on your tech jargon, don't feel bad. A recent study conducted by Vouchercloud.net asked 2,392 adults multiple choice questions about the definitions of common technology terms. The findings suggested that many of them were worse off.

Futuristic technology has been springing up in unexpected places lately, it seeks to aid previously unrelated household tools like ovens and refrigerators, and used as supplements to help people aid their everyday lives. It is highly advantageous to be on the cutting edge of new technology, as it is not only showing up to help consumers, but to aid offices and business owners around the world. Are you paying attention to the latest trends?

With traditional IT support, there's room for humorous-yet-frustrating mistakes stemming from miscommunication. Having a user with limited knowledge about computers describe their problem to an IT technician with limited patience is a recipe for disaster. Thankfully, new IT support tools make communication between users and IT support much easier.