XFER Blog

If you use the Internet, you’re aware of how heavy a presence cats possess. You can hardly navigate the web without seeing a hilarious cat meme, or four. Rather than admit that the human race is obsessed with these furry companions, what if the hairballs are using the Internet themselves and instigating a complete technology takeover? This just might be the case, according to new research.

We’ve been known to discuss the importance of proactive IT solutions and handling issues before they become problems. However, the difference between the two isn’t always as clear as it should be. The true value of our managed IT services can only be understood if the difference between the two can be distinguished.

It’s important to understand that you as a business owner wouldn’t be as successful as you are today if it weren’t for the talents of your professionally-trained team. You need to understand that the complexities and time constraints of running a business put a lot of responsibility on your shoulders, and you can’t take matters into your own hands as often as you’d like. The ideal situation is one where your team’s professions encompass all aspects of your business. This is especially true for IT.

Have you ever been stuck in a technology rut while working on a major project? If this is an everyday occurrence for you, your gut might be telling you that there’s a better way to handle your business’s IT. Most of the time, there’s usually a better way to handle these issues, and it’s with the latest and greatest technology. Your IT provider needs to be familiar with the most recent developments, good or bad, to deliver you the best quality services available.

The latest in a string of costly settlements associated with the violation of the HIPAA law highlights the importance of your health care organization closely following HIPAA’s mandates. Is your practice’s IT infrastructure HIPAA compliant? If not, then even an overlooked detail as seemingly-insignificant as updating software will subject you to penalties.

When it comes to IT support, communication is key. The parties giving and receiving support must absolutely be on the same page. If not, then a PC disaster is imminent. Sometimes, IT support miscommunications can be so bad that they're funny, as seen in the 2001 movie "Zoolander." Thankfully, nobody is really this detached when it comes to computers, right?

Keep It Simple Stupid, aka KISS, is a sure way to find success in business. By keeping operations simple, the cost of doing business is reduced, there's less room for error, and more people understand what's going on. Your IT infrastructure is at the heart of your organization, keeping IT simple will help your business kiss many of its problems goodbye!

You're on vacation with your family and your smartphone notifies you about a work email entitled "URGENT!" What do you do? Checking the message could mean hours spent putting out a fire at the office. Ignoring it will give you more time with your family, but you'll be distracted and stressed the whole time thinking about the worst-case scenario.

Outsourcing your companies IT is a great way to free up money and take advantage of time-saving remote services. Businesses have different reasons for signing up for the outsourcing service, but many clients have similar expectations of the results they want out of their managed IT service provider.

Your PC's CPU (Central Processing Unit) is one of the many delicate components inside your computer. The CPU essentially does all of the thinking that your PC needs to do, processing instructions from your operating system and all of your programs. That might not seem like a big deal, but most CPUs today handle billions of processes every second. It doesn't store data (that's the hard drive) but if the CPU fails to work properly, you won't be getting much work done.

It takes a special kind of person to give great customer service. If someone can't pick up on social cues, or if they have a low tolerance for repetitive questions, they will end up offending a lot of customers. To assist our clients with their IT problems, we make sure to hire the most helpful customer service representatives that we can find.

This world is dangerous; there are murderers, serial killers, and identity thieves. These dangerous criminals aside, many people ignore the digital world and find solace in thinking that they are untouchable in their online community. Little do they know, some of the most dangerous criminals in the world exist on the other end of a telephone line, sitting in front of a computer: Hackers. One of the easiest ways to shield yourself from these criminals is to keep your antivirus up to date.

We are creatures of habit. We love our routines and live in "comfort zones." Getting anybody to do anything outside of their comfort zone is always challenging. A comfort zone typically applies to social situations, but it can also apply to technology. Don't let an emotional attachment to old technology keep you from taking advantage of new money-making solutions!

The first pitch of another Major League Baseball season is being thrown this afternoon and with 2,427 more games on the docket in the regular season, it won't be the last. One of the greatest feats a player (or a team) can accomplish in baseball is by throwing a perfect game. To do so, a team's pitcher (or pitchers) must complete nine innings without allowing a baserunner.

As the top American collegiate men's and women's basketball teams are poised to take the court to decide national champions in 2014 NCAA tournament, local businesses are in a competition of their own; to turn a profit. There are three ways your business and your favorite team share a similar path to success.

For a modern business that depends on its technology, few things are worse than when a server crashes, causing an entire organization to experience downtime. The only thing worse than downtime is the repair bill that accompanies it. In desperate times like this, is your IT company taking advantage of your misfortune?