31478 Industrial Road Suite 200, Livonia, Michigan 48150 sales@xfer.com

XFER Blog

XFER Blog

XFER has been serving the Livonia area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

As IT Complexity Grows, So Does the Importance of Managing It

As IT Complexity Grows, So Does the Importance of Managing It

Chances are that your business’ technology has gotten more complex in the past few years. This complexity has likely created some confusion on how best to manage your technology. Couple this with the more sophisticated threats that have been developed over that time, and there is a real risk to the welfare of your business coming from the technology you depend on daily. Today’s blog will discuss how increased complexity can be managed competently.

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If You’ve Dealt with One of These Common Computer Issues, You Aren’t Alone

If You’ve Dealt with One of These Common Computer Issues, You Aren’t Alone

Computer problems aren’t just annoying, they are a major impediment to a business’ overall productivity. There are several common problems that can slow down your computer, each with its own signs, causes, and fixes. This month we’re going to look at some of these problems and what the solutions are for them.

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Combining Strategy with Proactivity Can Help You Avoid Downtime

Combining Strategy with Proactivity Can Help You Avoid Downtime

Your organization’s technology doesn’t do you any good if it is inaccessible. That’s why having a thoroughly thought-out and carefully implemented plan to proactively keep ahead of technology issues is so important. This month, we want to talk a little bit about technology-related downtime and how to keep it from being a royal pain in your business’ rear.

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Your Human Resources Department Needs IT, Too

Your Human Resources Department Needs IT, Too

Human resources is not an easy game, as I’m sure your HR representatives would be happy to tell you if asked. Therefore, it is important that they have the tools needed for success today.

By this, we mean information technology that supports the everyday responsibilities and processes that an HR department is charged with completing. Let’s discuss some tools that you should incorporate into your processes.

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How Today’s IT Can Help Your Business Operate More Sustainably

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In 1987, the United Nations defined sustainability as “meeting the needs of the present without compromising the ability of future generations to meet their own needs.” Today, almost 40 years later, businesses have various options to help promote their own sustainability. Let’s discuss just a few options and how we can help you enact them. 

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What Does the Windows 10 End of Life Mean for Your Business?

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After the major flop that was Windows 8 and the 8.1 Update, Microsoft hit a home run with Windows 10 in both the personal and professional contexts. However, Windows 11 is now in a position to succeed Windows 10, and Microsoft is making plans to end support for Windows 10. Here’s what you’ll need to know.

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Four Major Benefits of Having a Help Desk

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When your employees struggle with their technology, who do they turn to? Do you have anyone at your business who is, without a doubt, the go-to IT resource who can help them address simple issues like changing a password or fixing a problem with their workstation? There is a name for this kind of support: the help desk. Let’s discuss why your business needs one and why it might be in your best interest to outsource this responsibility.

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Three Ways MSPs Help SMBs with IT Management

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IT is pivotal to the success of any business. Still, for small and medium-sized businesses, there might be limitations placed on the organization's potential resources to cover its needs. Outsourcing IT responsibilities to a managed service provider is a viable option for improving the odds of finding success with technology management for SMBs. Here’s what your business can stand to gain from working with an MSP.

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A Managed Service Provider Makes Sense for IT Support

A Managed Service Provider Makes Sense for IT Support

It’s not uncommon to hear about small businesses having difficulty with managing and maintaining IT solutions. Even the most basic topics regarding business technology can be troublesome for businesses with limited budgets and resources. It makes sense that you would want to remove this responsibility from whoever is doing it, but how can you do so without destroying your bottom line?

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IT Outsourcing Has Been Around For A While

IT Outsourcing Has Been Around For A While

Outsourced IT is still a relatively new concept, but outsourced services in general have been around for quite some time. Business owners and even individual users have been taking advantage of outsourced services for quite some time, and the fact that they can take advantage of managed IT services via outsourcing companies makes managing their technology much easier.

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Professional Services Benefit Significantly from Managed IT Solutions

Professional Services Benefit Significantly from Managed IT Solutions

Do you fall into the broad term of “professional services?” If so, you might be interested in hearing how managed IT can help you improve operations and take advantage of other various benefits that they provide for organizations like yours. Let’s take a look at some of the many solutions that MSPs can offer for your business. You’ll be surprised by how much more work you can get done during the workday!

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What Services Can You Outsource to a Managed IT Provider?

What Services Can You Outsource to a Managed IT Provider?

Time is one of the few resources in business that cannot be reclaimed. It should be the goal of every business executive to spend most of their time making money. Unfortunately, when you experience trouble with your technology or network, this becomes difficult at best to accomplish. Outsourced IT is a great method that any business can implement in order to create more free time to focus on business operations and money-making initiatives.

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Managed IT Makes Your Business More Resilient and Efficient

Managed IT Makes Your Business More Resilient and Efficient

Technology is necessary for so many businesses, but some don’t know how best to approach managing it. This is particularly difficult for businesses that have limited budgets and workforces, which leads organizations to simply go without the support in favor of saving some cash. Of course, when something goes wrong, it’s more noticeable and could cause major troubles in the future. This break-fix IT is far from the best way to approach IT maintenance, but how can you make sure your budget doesn’t suffer from it?

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100% Uptime is a Myth, But Proactive IT Solutions Gets You Close

100% Uptime is a Myth, But Proactive IT Solutions Gets You Close

Every piece of technology comes with this risk. Although, some businesses are better at mitigating this risk than others, and it’s usually based on how they approach their organization's IT maintenance.

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Give Your Staff the IT Support They Need Without Breaking the Budget

Give Your Staff the IT Support They Need Without Breaking the Budget

What would you do if you got a surprise bill for tech support? Would you go around the office asking where it came from, or would you worry more about trying to figure out how you’re going to pay for it? Clearly someone in your office doesn’t know the proper way of asking for IT support if you are receiving mystery invoices. Regardless, it’s important that you understand that this is the norm for an organization working with a break-fix IT provider.

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3 Ways Managed IT Saves Your Business Money

3 Ways Managed IT Saves Your Business Money

Not too long ago, businesses would seek out technology professionals for help in resolving difficulties. Nowadays, the way companies go about IT maintenance has been turned on its head. Instead of reacting to major hardware failure, businesses are finding it more economical to proactively maintain their technology, preventing major issues from happening in the first place.

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Break-Fix IT is an Inefficient Way of Handling Technology

b2ap3_thumbnail_break_fix_makes_no_sense_400.jpgHow does your business handle technology problems that come with using servers, workstations and other solutions in the workplace? Do you solve problems as they come up, or do you take a proactive stance to keep your tech under control? Either way, the fact remains that break-fix IT is an inefficient and wasteful way of approaching your technology solutions, especially with managed service providers changing the way SMBs implement technology.

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Your IT Department Can Be Your Ace in the Hole

b2ap3_thumbnail_allies_for_your_it_400.jpgIf your IT isn’t fully integrated in the day-to-day operations of your company, it can be holding your team back from achieving maximum productivity and efficiency. Granted, you have to have a dedicated IT department before they can be even remotely involved with your business. Some small and medium-sized businesses consider themselves savvy enough to get by without dedicated IT support, but they’re sadly mistaken.

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4 Reasons SMBs are Flocking to Remote IT Support

b2ap3_thumbnail_remote_technician_400.jpgTechnology helps business owners around the world achieve greatness on a regular basis, and it’s become so attached to the office that the two are inseparable. The only issue with this is that you become completely reliant on it, making technology issues feel catastrophic. Instead of paying for an on-site visit from a technology support provider, wouldn’t it be more convenient to just pick up the phone and have someone fix the issue immediately?

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Ready or Not, Windows Server 2003 is Scheduled to Fade July 2015

b2ap3_thumbnail_get_rid_of_windows_server_2003_400.jpgSmall business owners, beware. On July 14th 2015, Microsoft will stop supporting the aging server operating system, Windows Server 2003. If your business is still operating servers using this outdated OS, you need to upgrade away from it before the end-of-support date. If you don’t, you run the risk of hacks and security discrepancies.

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XFER Communications, Inc.
31478 Industrial Road Suite 200
Livonia, Michigan 48150