31478 Industrial Road Suite 200, Livonia, Michigan 48150 sales@xfer.com

XFER Blog

XFER Blog

XFER has been serving the Livonia area since 1994, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Go Forward with Service That’s Guaranteed!

b2ap3_thumbnail_1guarantee400.pngYou wouldn't make a major technology purchase without first researching it. A person who gives you advice is essentially putting their reputation on the line. When it comes to technology and our IT services, we will confidently offer you our expert advice in order to help provide you with the best solution possible. In business, this is called a guarantee!

We guarantee you that the solutions we offer your business won't fall apart. This is meant to give you confidence in your purchases and save you from the disappointment and cost of choosing a lower-quality technology. The reason that XFER is able to make such a bold guarantee goes beyond our expertise, it's because we take the time to learn about every product we sell. We have to; our reputation is on the line.

You may have noticed that the big box stores and online retailers are not nearly as concerned about guaranteeing that their technology will work for you. In the eyes of giant corporations, your business is just another account number. A purchase that doesn't work out is your fault for choosing poorly. If they sold you a poor solution, then the responsibility to remedy the error is on you. This means you have to make the return and pick out another product that might or might not work.

XFER is different. We work with businesses just like yours every day, which means that we are able to ask you specific questions about your needs; questions that you may have not even considered. This way, you can be sure that our recommendations will be specifically tailored to fit exactly what your business needs.

We then go one step further and make sure to thoroughly test our products before installing them. Testing guarantees that your software will work because we have put it through the rigors of running a business, making sure it can handle the demands of your company.

Can online retailers and big box stores give you this kind of guarantee? They can't because they don't know your needs. We can make this kind of guarantee because we take the time to form a business relationship. Big box stores are essentially just resellers. They buy products in bulk from vendors, unbox it, and pass it on to you, without even taking the time to test the product!

If the product doesn't work, then all the time you spent shopping and trying to install it counts as downtime. You will now have to return it. The retailer will then have to ship you a new product (one that may not work). All of this will waste even more of your time. Don't experience this downtime nightmare from choosing a poor and untested solution. Let us alleviate this with our guarantee. A guarantee that you know is more than just empty promises! For a firm and precise technology recommendation that will provide your business with the best solution possible, call XFER at 734-927-6666 / 800-GET-XFER.

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Tuesday, 05 November 2024

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XFER Communications, Inc.
31478 Industrial Road Suite 200
Livonia, Michigan 48150