XFER Blog

The traditional telephone system has been a staple in the office for decades. However, your typical landline telephone system hasn’t aged well, and has been left relatively useless in the wake of better, more flexible solutions, that are designed to save your business money. Voice over Internet Protocol, or VoIP, is a great tool that can be used to improve your business’s ability to grow.

If you have no strategy in place for a) determining if you need a cloud-based phone system and b) how you will migrate towards one if you do, you should prepare your company for a long and pricy road to failure.

Your phone system is a critical component to the success of your business and the productivity of your employees, but taking advantage of its capabilities requires incorporating your phone system platform into your overall IT strategy.

After our last article, you should now have a strategy in place for your move to a cloud-based phone system and should have managed to get all the right stakeholders involved. But now you have to execute that plan.
Fair warning: this is where some companies get stuck. A plan is one thing, but the ability to execute said plan is another entirely. Without the right tools and people, you can find yourself unable to properly and successfully transition to a cloud-based phone system.